![]() The assessment of what is extraordinary is always made case by case. No straight answer can be given whether a strike is an extraordinaryevent. Examples of circumstances that may be extraordinary are political instability, weather conditions that make it impossible to fly, security risks or unforeseen deficiencies in flight safety. Sometimes, air travel is cancelled due to a extraordinary circumstance. Is a strike an extraordinary circumstance? If the air travel is a part of a travel package, it is the travel organiser that is responsible for arranging a suitable replacement alternative, such as a flight with another airline. You also have a right to assistance from the airline with, for example, food and lodging if the strike means that you are stuck at the destination. But if the strike is deemed to be an extraordinary circumstance, you do not have the right to financial compensation under the EU rules. When air travel is cancelled, you also have a right to financial compensation according to the EU’s common legislation. ![]() Read more about your rights in the event of a cancelled flight Contact the airline to rebook or get your money back. It is you who chooses which option best suits you. If you are affected by a flight that is cancelled due to a strike, you always have the right to rebook your ticket or get a refund for the ticket. You have the same rights when your air travel is cancelled due to a strike as when it is cancelled for other reasons. FlightNetwork did very well so we will keep using you through our staff for our clients.Your rights when the flight is cancelled due to a strike We expect courtesy and able to speak English well enough to make quick decisions. I mention the reason I switched from CheapoAir to you because I don't want this issue again. The initial experience was very good and in time of need, my client accepted accept a credit from the airline directly and pay for a new flight with FlightNetwork. The booking was simple, easy and within the price range that Cheapoair had. I could have used Cheapoair's other flight through Vancouver but the experience was unfavourable and their replies were not consistent so I decided to change over and try FlightNetwork. ![]() When I used you for a client, Somchai Simchan, who was booked with Cheapoair and was never asked about Visa requirements at time of booking was about to lose his flight as it was in 2 days. Hi, I usually use Expedia, and Cheapoair but One of these sites really erred on one of my client's flight ticket to Bangkok so I tried Flight network for the first time as I'm looking for a reliable "English" speaking and literate site who can quickly reply and offer customer service as well as a good web site to track itineraries and e-tickets. Overall it was very disappointing experience how the customer care staffs dealt with the situation. You might think that you could save money however it will be ended up with not only the unfair fee charge but also very unpleasant experience to deal with them. After purchaseing total 5 tickets worth over $7200 from their site, there was a serious error on their end after never recieving the confirmation email and eticket to change within 24hrs even when specifically requested again. If you notice an error, please contact us via phone immediately toll free at 1-87. It's important to look over your email confirmation to verify that all information is accurate, including the spelling of your name, which should match your required travel documents. Below is what is posted on their website: Booking errors -FlightNetwork will send you an email confirmation immediately after your flight purchase. That didn't give me a chance to review it and correct the name spelling within 24hrs. This is completely unfair given the situation. I HAVE NEVER RECEIVED ANYTHING FROM THEM. They insisted that they sent the automatic email via their system but it could be an error from them. This is very unfair with the charge for correcting the name spelling due to company's error. All they said was pay the 100 dollar fee to change it. A couple days later, I realized that one of the name spelling was incorrect and email them to change. And then I requested them to send the confirmation email along with my eticket but again I have never received anything back from them for 2 weeks. Not anything in the spam folder or inbox. I booked my flight through flightnetwork and never received my original confirmation email along with an eticket. ![]() My family of 5 recently purchased flight tickets to attend my sister's wedding in Canada.
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